Website Privacy Policy

Effective date: November 2, 2026

Introduction and scope

Welcome to the website of Bloom and Renew Health, P.C. ("Bloom and Renew," "we," "us" or "our"). This Privacy Policy explains how we collect, use and disclose information about you when you visit bloomandrenewhealth.com (the "Website") or use any related online forms, features, content or services we make available (together, the "Services"), on any device.

By using the Services or voluntarily providing personal information through them, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services. This Privacy Policy applies only to information collected online through the Services. It does not apply to information collected offline, or to websites, products or services offered by others.

THIS PRIVACY POLICY DOES NOT APPLY TO YOUR PROTECTED HEALTH INFORMATION ("PHI"). We may receive PHI when you use certain features of the Services, such as booking an evaluation or completing intake forms. PHI is handled according to our Notice of Privacy Practices, available at bloomandrenewhealth.com/notice-of-privacy-practices. If you have questions about how we use or disclose PHI, please review that notice.

If we give you a different or additional privacy notice at the time we collect information, that notice governs that collection.

Information we collect

"Personal Information" means information that can be used to identify, locate or contact a specific person, along with other information associated with it. We may collect:

• Contact information, such as your name, mailing address, email address and phone number.
• Relationship information, such as the state where you live, the services you are interested in, and the questions or concerns you send us.
• Booking and payment information, which is collected and processed by our third-party patient portal and payment processors. We do not store full payment card numbers.
• Device and usage information collected automatically, such as your IP address, browser type, device type, pages viewed, the site that referred you, and similar data.

How we use and share Personal Information

We may use Personal Information to:

• Operate, maintain and improve the Website and Services
• Respond to your questions and provide the services you request
• Understand which services may interest you
• Send reminders, technical notices, updates, security alerts, and account or administrative messages
• Send news, offers, announcements and other marketing by email or text message, where permitted
• Deliver and measure advertising through the Website, email, text messages and other channels
• Run surveys, promotions and events
• Manage everyday business needs, such as Website administration, analytics, fraud prevention, enforcing our Terms of Service, and complying with the law

We use Personal Information only as permitted by law. Unless you consent, we will not sell, rent or license your Personal Information to third parties, except as described in this Privacy Policy. We may share it with vendors who perform services for us, in connection with a sale or merger of the practice, and when we believe in good faith that disclosure is necessary to protect the rights, safety or property of Bloom and Renew or others, or to comply with laws, subpoenas, court orders or other legal requests.

Cookie statement

Like most websites, we use cookies and similar technologies ("Cookies") to make the Services work and to improve your experience. Cookies are small files stored on your device when you visit a website. They may record information about your device, browser, approximate location, preferences and how you use the Services. We may also use Cookies to make advertising more relevant to you.

We may use temporary "session" Cookies, which expire when you leave the Website, and persistent Cookies, which stay on your device for a set time. We may use aggregated information from Cookies to improve the Services and to understand Website traffic. You can choose to block Cookies, but some parts of the Services may not work as intended.

Third-party analytics and advertising

We may use third-party vendors to host the Services, operate features, analyze how the Services are used, and enable sharing on social media. These vendors may receive or directly collect information about you to perform their services, and may place their own Cookies or tracking technologies on your device.

We may also work with advertising partners who use Cookies, pixels and similar technologies to collect information about your visits to the Website and other websites, such as your IP address, browser and usage information. This information may be used to show you advertising based on your interests and to measure how well our advertising works.

Controlling your information

You can limit the information you give us and the messages we send you.

• Browser settings: you can manage or block Cookies through your browser's privacy and security settings.
• Mobile devices: you can manage location sharing and Cookies through your device and mobile browser settings.
• Social media: if you connect with us through a social media platform, you can manage what is shared through that platform's privacy settings.
• Marketing messages: you can opt out of marketing emails using the unsubscribe link in any email, and opt out of marketing texts by replying STOP. We may still send messages about your account or services you requested.

Security of Personal Information

We maintain reasonable security measures designed to protect Personal Information from unauthorized access, use, change or disclosure. However, no method of sending or storing information electronically is completely secure, and we cannot guarantee the security of your information. You provide information at your own risk.

If we learn that Personal Information in our possession has been acquired by an unauthorized person, we will notify affected individuals as and when required by applicable law.

Links to other websites

The Services may link to websites we do not control. If you visit them, their own privacy policies apply, and we are not responsible for their practices.

Children

Our Services are intended for adults 18 and older and are not directed to children. We do not knowingly collect Personal Information from children under 13. If we learn that we have, we will delete it as required by the Children's Online Privacy Protection Act and other applicable laws. If you believe a child has given us information, please contact us.

Updates and contact

We may update this Privacy Policy from time to time by posting the revised version on the Website. Your continued use of the Services after changes are posted means you accept the updated Privacy Policy.

Questions about this Privacy Policy: Bloom and Renew Health, P.C., 25 S Main St, Unit 1, Nazareth, PA 18064 · [email protected] · (484) 240-1762